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My Experience with www.sleekmakeup.com


So what is sleek? For those who don't know it is a makeup brand based in London. Sleek is a drugstore brand, very affordable and high quality from what I've seen on youtube. You can buy sleek cosmetics from London which means that we obviously can't get it in Australia.

And so begins my journey with www.sleekmakeup.com. In order to make a purchase online you'll need to make an account with them. This takes a few seconds, not a big deal. 

 14th of August at about 9.30pm Australian time which is about 12.30pm London time:
I placed my order.The process was very simple, just follow the steps (you're reading this post so you'll be fine). They don't allow you to pay through paypal  so you'll need a mastercard, visa, visa debit card etc. 

I received an email stating that my order has been accepted (at this point the package hasn't been shipped yet). I double checked and made a minor error with my address (AAAAAAARRRRRRRGGGGGGHHHHHH). 

 15th of August: 
I sent them an email with the correct address apologising for the mistake. 

Morning 16th of August:
I received an email back (fast right...) asking for my web code (you'll get this after your order is completed). So I sent an email to the worker assigned to me then a few seconds later received an automated email stating that he wouldn't be back at work until the 30th of August. REALLY...REALLY... 

I kept reading and noticed that there were 2 email addresses (for urgent queries): one for IT assistance and the other for sales and distribution (PERFECT). Well... So I forwarded the email with all the details. 

 9.04pm, 16th of August:
FINALLY...I've gotten the confirmation email that the package has been dispatched with the correct address and now all that was left to do was wait... 

 So just in case your confused:
(1) you receive an email saying that your order has been ACCEPTED
(2) you receive a 2nd email saying that they have dispatched/sent out your order (when your card is charged)

23rd of August:
SURPRISINGLY GOT A PACKAGE IN THE MAIL...YAY!!! SO EXCITED.


 They get a thumbs up for fast delivery and good customer service so I'd highly recommend checking them out. It took 6 business days, exactly one week including the weekend. Which was ridiculously fast.  
They've changed the packaging of the eye shadows which I found weird. But who really cares I can't wait to use these products. 
Left: Old packaging Right: New packaging
Have you had any experience with www.sleekmakeup.com?

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